Help

7.1 – Ask for help
In case you already have read the HELP and FAQ’s files and you still did not found a solution for your problem, please press this button.
You will be redirect onto our contact form where you please describe your problem as detailed as possible.

We will do our best to solve your problem in the shortest time.

 

7.2 – Send settings by email
Sometime to solve a difficult problem we may ask you to let us know your settings. Then please press this button. An email format will open, having attached a PDF file containing your Cashy-POS settings.

 

7.3 – Send database by email
Sometime to solve a problem generated by a manipulated/corrupted database we may ask you to let us see your DB in order to analyse the failure. Then please press this button. An email format will open, having attached a ZIP file containing your DB.

 

7.4 – Upload database to Support-Server
Using this function, a password-protected copy of your database will be transmitted onto our own server.
Please use this function only if requested by our support staff!

 

7.5 – Review Cashy-POS
We will be very glad to know that you are happy, Cashy-POS fulfils your expectation and you share these with our business community. This button will lead you to the AppStore where you can write down your opinion about this application

 

Buy full version (Lite version only)
This function leads you to the AppStore where you can purchase the full version of Cashy-POS after you have tested in depth the Lite (Test-) version.

In case you want to take over the data and settings you entered during testing period, please contact us. We created an undocumented function for this purpose!

 

7.6 – Propose better translation
We spent a lot of time translating Cashy-POS into different languages. But we are not native speakers of all these languages.
So it’s very probably, that some translations are not perfect. Using this function, you will be leaded to a special form which allows you proposing translation enhancements. We will include this propositions into one of the next updates.

Use this form form to propose a better translation : LINK

All subjects of english help here: LINK