Help

6 – Refund
Use this button if you need to cancel any item of a closed transaction,

To do so, you must enter the password from the supervisor or from a user having the right cancelling. You can define these rights in «Manage Cashy > Users»

How-To:

  • Tap «Cancel», enter your password and just repeat registering the product you want to cancel and close it using one of the payment buttons
  • On top of the transaction screen the words «Cancel mode» are displayed in red until you close this cancel transaction
  • If you entered cancel-mode by error, just tap the red coloured «Cancel mode» above of the transaction screen to return to normal registering mode of Cashy-POS
  • If you wish cancelling a full transaction, then tap and hold the »Refund»-button. You will be asked for the transaction-ID (receipt number) of the transaction to delete. This will revert the whole transaction!

7 – Fast Cancel
This button cancels the last item from the current (not yet closed) transaction (see «Transaction screen» for other cancel method)

All subjects of english help here: LINK